Privacy Policy
How Altroz Property Maintenance PTY LTD collects, uses and protects your information.
1. Introduction
Altroz Property Maintenance PTY LTD ("Altroz", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices available to you.
2. Information We Collect
We may collect the following types of information when you use our website, request a quote, or engage our services:
- Contact details, including name, phone number, email address and property address
- Enquiry and job details you provide through our contact form
- Technical information such as browser type, device and general usage data collected via cookies
- Correspondence between you and our team
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes
- Schedule, deliver and invoice for maintenance services
- Communicate updates relevant to your job or account
- Improve our website and services
- Meet legal and regulatory obligations
4. Sharing Of Information
We do not sell your personal information. We may share information with trusted subcontractors and suppliers where necessary to deliver a service, or with regulatory bodies where required by law.
5. Cookies
Our website may use cookies to support core functionality and understand general usage patterns. You can disable cookies through your browser settings; some site features may not function as intended if you do.
6. Data Security
We take reasonable technical and organisational steps to protect the personal information we hold from unauthorised access, loss or misuse.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below.
8. Changes To This Policy
We may update this privacy policy from time to time. The date at the top of this page reflects the most recent update.
9. Contact Us
For any privacy-related questions, contact Altroz Property Maintenance PTY LTD at info@altrozpropertymaintenance.com.au or 03 4328 5003, Level 27, 101 Collins Street, Melbourne VIC 3000.