Terms of Service
The terms governing use of our website and engagement of Altroz Property Maintenance services.
1. Acceptance Of Terms
By accessing this website or engaging Altroz Property Maintenance PTY LTD ("Altroz") for services, you agree to be bound by these Terms of Service.
2. Services
Altroz provides property maintenance, repair, labour hire and related services as described on this website. Specific scope, pricing and timeframes for any job are confirmed in writing via a quote or service agreement prior to work commencing.
3. Quotes And Pricing
Quotes are provided based on the information and access available at the time of assessment. Additional costs may apply where the scope of work changes once a job is underway; any variation will be communicated before proceeding wherever practical.
4. Client Responsibilities
Clients are responsible for providing safe and reasonable access to the property, disclosing known hazards, and ensuring accurate contact and site information is provided at the time of booking.
5. Workmanship
Altroz carries out all work to the applicable trade and safety standards. Any concerns regarding completed work should be raised with our team promptly so they can be assessed and addressed.
6. Payment Terms
Payment terms are confirmed at the time of quoting or in the relevant service agreement. Late payment may incur additional administrative costs as outlined in individual invoices.
7. Cancellations
Scheduled work may be rescheduled or cancelled with reasonable notice. Cancellation close to a confirmed appointment may incur a call-out or scheduling fee.
8. Limitation Of Liability
To the extent permitted by law, Altroz's liability for any claim arising from services provided is limited to the cost of re-performing the relevant work or the value of the applicable invoice.
9. Website Use
Content on this website is provided for general information purposes. Altroz does not guarantee that website content is error-free or continuously available, and reserves the right to update content at any time.
10. Governing Law
These terms are governed by the laws of Victoria, Australia.
11. Contact Us
Questions about these terms can be directed to info@altrozpropertymaintenance.com.au or 03 4328 5003, Level 27, 101 Collins Street, Melbourne VIC 3000.